FAQ

If you change your decision within 14 days of the purchase date, the purchase process can be canceled unless the product is used.

We accept return of the Products purchased by you or replace them, provided they are in good condition, original packaging along with the box, user manuals, and accessories and to be saleable and merchantable.

1-     It is not possible to replace or retrieve devices and watches in case of a re-wrapped or open the plastic cover case or product box unless they have a manufacturing Critical defect that is not clear at the time of purchase.

2-     It is not acceptable to retrieve a product that has been used by the customer, and cannot be merchantable.

1-     The bank refund process (K-Net. Visa. MasterCard) takes 21 days in compliance with the bank policy.

2-     The amounts are retrieved at the same time, In the case of a cash payment.